This simple car windscreen mistake can cost motorists £300 and affect their car insurance

Car windscreens are vital parts of a vehicle as they allow drivers to see out of the vehicle and identify any important road hazards. Motorists can be stopped by police officers and issued penalties if their windscreen is damaged. 


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However, road users may be shocked to hear they may be issued charges of up to £300 from their car insurance firm for damage to a windscreen. 

In severe cases, road users may even find their policy is invalidated by the insurance company which could force motorists to pay for expensive repairs themselves. 

Issues can arise if motorists use non-standard parts from unofficial dealers as this could be considered a modification. 

Using non approved parts from a non-approved dealer could see insurance firms handing out excess fees as high as £300. 

Modifications can be considered anything that takes a car away from its original specification so could also be an issue with non-approved parts. 

If insurance companies feel you have intentionally lied about the replacement parts your policy could be invalidated. 

Motorists would need to pay for repair costs themselves and may find themselves blacklisted from many traditional car insurance firms. 

This would force road users to take out cover for specialist companies which may charge more to take out an agreement.

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A spokesperson for Volvo says alternative options may not meet specifications which may affect safety technology. 

The spokesperson highlighted Volvo features such as City Safety functions that may become ineffective due to not having correct car parts in place. 

The Volvo spooemsopeoron said: “A Volvo genuine windscreen is manufactured to the same specifications as the windscreen originally assembled in the car and offers perfect fit, exact tolerances and maximum precision.

Aftermarket alternatives that don’t meet these exact specifications may affect the car’s passive safety technology as well as active safety functions such as City Safety.”


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Windscreens not built to exact specifications may not be re-calibrated to fit existing vehicle features which may lead to extra safety concerns.

Rupert Armitage, managing director of Auto Windscreen said vehicles were an accident waiting to happen. 

This was because not enough was being done to ensure safety was maintained and that advanced driver assistance systems (ADAS) were working after a windscreen replacement. 

Mr Armitage said: “There is still not enough being done within our industry to ensure driver safety is maintained and that ADAS are performing as the manufacturer intended after a windscreen replacement; it’s an accident waiting to happen.

“Our industry needs to take responsibility for recalibration and view it as part of the windscreen repair journey, not as an optional extra.”

He added: “From the outset, customers should be given clear information as to why recalibration is needed as soon as possible after glass is replaced and have this organised on their behalf as part of their windscreen claim.”

Motorists must get their windscreen replaced in the event of an accident as driving with a damaged screen could have major consequences. 

Driving with a small crack on a windscreen can obscure your view and leave drivers with a fixed penalty fine and three points on a driving licence.

Cracks 40mm in size will automatically cause a car to fail its MOT test although this can be as short as 10mm if it falls in a certain area of glass most likely to obscure your view. 

In some severe cases, motorists can be charged for careless driving which carries a penalty of £2,500 and nine penalty points.

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