Elderly drivers waiting up to three months to renew driving licences as delays continue

Elderly drivers: Confused.com put OAPs to the test

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Paper applications sent around 25 November are currently being processed for those aged 70 or over who need a licence after being disqualified or having their licence revoked. The DVSA is also currently processing driving licence renewals and first provisional licence applications sent in November and early December.

Drivers who applied for a driving licence with a non-UK identity and applications to change a name or address on a driving licence back in November are also just being seen to.

Applications made in January for a replacement V5C logbook or for V5C changes are now only just being seen too.

Meanwhile, drivers looking to register a vehicle for the first time have also been delayed by several weeks.

The DVSA has warned there were “ongoing delays with paper applications”.

However, it said paper applications were being processed in the order they are received.

It said drivers who sent in an application after the dates shown should not contact the DVLA as it would not yet have been processed.

It added: “As a result of ongoing Covid safety measures and the impact of previous industrial action by members of the Public and Commercial Services union, there are ongoing delays with processing paper applications.

“We’re sorry for any inconvenience this may cause and our staff are working hard to reduce waiting times.

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“There may be additional delays in processing more complex cases, for example, if medical investigations are needed as part of your driving licence application.”

However, the DVLA has said there were “no delays” to online transactions meaning some motorists are completely in the clear.

They said drivers should “try to use the online services where possible to avoid a delay with your application”.

Drivers can check if their new licence has been issued using the online ‘view driving licence service’.

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