Dealerships Prepare to Welcome Back Car Shoppers Post-Coronavirus Lockdown
As the world continues to adjust the realities of the coronavirus pandemic, car dealerships and manufacturers are taking steps to safely reopen dealerships to customers. While many manufacturers and dealerships are offering partial or fully online purchasing processes, virtual appointments and at-home test drives in this new era of social distancing, there are still parties on both sides of the car-buying process who prefer an in-person experience.
Related: Social Distancing? You Can Still Buy a Car Online From Your Couch and Have It Delivered
As areas across the U.S. begin to reopen, here’s how manufacturers and dealers are working to ensure that the physical dealership is a safe place for customers and employees alike:
GM is inviting its dealership franchises — representing Buick, Cadillac, Chevrolet and GMC — to take part in what it’s calling the CLEAN program.
“Dealers who enroll in the CLEAN program have agreed to follow CDC [Centers for Disease Control and Prevention] guidelines and to use Environmental Protection Agency-approved cleansers in connection with the cleaning of their facilities, including high-traffic areas, and the cleaning of new, used and serviced customer vehicles,” according to a statement from GM. “Dealers who enroll in the program have committed to following the CDC guidelines and practices upon enrollment.”
Hyundai’s Clean Assurance program provides dealerships with cleaning products from Bioesque Solutions, recommends appropriate social-distancing measures and provides dealer training “with recommendations for staffing, sales and service operations, customer communications, social distancing protocols, and cleaning and sanitization procedures,” according to a Hyundai statement.
You can watch a detailed video about Hyundai’s Clean Assurance program below.
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